I was looking to see what I could purchase on Chapter's website because I received a $10 on-line gift certificate.
After searching and searching I found that they sold some L'Occitane products.
Since I love their hand cream so much I didn't mind purchasing another one.
The infamous hand cream is C$30 then I applied $5 off promotion and my $10 gift card, my total came just over C$18 (including taxes).
Last time I had 15% off and still paid over C$28 so this is much better.
Chapters has another promotion for the month of April.
If you use the code April2012 you receive $5 off.
I received my hand cream within 4 days.
Knock on wood, but I have not had any issues ordering from Chapters' website.