There is not a lot of happy stories around the media but I have a little one I would like to share with you. If any of you recall I used to subscribe to a beauty box subscription called "Glymm" which when I first signed up, it was one of my favourite boxes to receive in the mail. They had introduced great products and points to shop in their store. After my first year was up, I signed up for another year (even though their service was declining) since I couldn't resist the allure of their delivery - it was like Christmas morning every 30 days.
5 months into my 2nd year, there was an issue involving them not responding to their phone services and emails. Then suddenly they totally shut down (Facebook, Twitter, website, etc...) All we received was a good bye email and that was the end of their story.
So I immediately contacted Visa (Thank God for Visa) and told them the scenario. After completing all the required paper works for Visa, and after a month of waiting, I received back a portion of my money which I have calculated I should get back in return. So, after the panic attack I am glad there is a happy ending to my horror story.
So the moral of my story, is try to stay away from long term, prepaid subscriptions, if possible, and contact Visa immediately if you paid by Visa.
I wish everyone all the best trying to get their money back.
My current giveaways:
Rockin' Green: Shake It UP - Ends July 4th - *US* Only
Splat Hair Chalk - Ends July 3rd - CAN Only
Eaurganic Real-moisture Shampoo & Conditioner - Ends June 23rd - CAN Only
Thanks, but I would love to sign up for something like that!!
ReplyDeleteI'm glad Visa was able to get some of your money back to you! I have to be honest and say, this is one of the reasons why I'm hesitant to order a beauty box.
ReplyDeleteRAFFLECOPTER NAME is Anne Taylor
Oh my! Horrible to be taken advantage of by a company like that - glad Visa worked with you. Wonder how many others got ripped off!?
ReplyDeleteWho knows. You would have assumed that if they were going to wind down that they should have not taken people payments...
DeleteRBC gave me only a temporary credit...
ReplyDeleteThat sucks. I have no idea what the temporary credit is...
DeleteI'm glad you were able to get your money back -- what other subscription boxes do you subscribe to?
ReplyDeleteCurrently just the Luxe Box and the Top box.
DeleteSo glad this worked out for you! Thank Goodness, VISA got you some money back!
ReplyDeleteI know. I just cant believe it happened
DeleteThanks for sharing. This is good information to know.
ReplyDeleteI'm so happy you were reimbursed. That wouldn't be fair otherwise.
ReplyDeleteI'm glad Visa came through for you
ReplyDeleteI agree, I don't sign up for subscription things but I've found other things similar that come out every month and I decide if I want it or wait for next months box and maybe order that one but I decide with no subscription
ReplyDelete